Privacy Policy

At Codersy ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By accessing or using our services, you agree to this Privacy Policy.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms or email
• Request a consultation or quote for our services
• Subscribe to our newsletter or blog updates
• Create an account on our platform
• Participate in surveys or feedback forms
• Apply for job opportunities

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company information (business name, industry, website URL)
• Project details and requirements
• Payment information (processed securely through third-party providers)
• Communication preferences
• Professional background and resume information

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Pages visited and time spent on our website
• Referring website and search terms used
• Cookies and similar tracking technologies
• Website performance and error logs

Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms when you interact with our content
• Business partners and referral sources
• Public databases and directories
• Analytics and marketing service providers
• Shopify and other e-commerce platforms we work with

We use the collected information for various purposes, including:

• Providing and improving our Shopify development and consulting services
• Communicating with you about projects, updates, and support
• Processing payments and managing billing
• Customizing your experience and providing personalized recommendations
• Sending marketing communications and promotional materials (with your consent)
• Conducting market research and analyzing website usage
• Protecting against fraud, security threats, and legal violations
• Complying with legal obligations and regulatory requirements
• Managing job applications and recruitment processes
• Maintaining and improving our website and technical infrastructure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Web hosting and cloud storage providers
• Email marketing and communication platforms
• Payment processors and billing services
• Analytics and performance monitoring tools
• Customer relationship management (CRM) systems
• Legal and professional service providers

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• Court orders and legal proceedings
• Law enforcement investigations
• National security or public safety requirements
• Protection of our rights, property, or safety

With Your Consent

We may share your information with your explicit consent for specific purposes not covered by this policy.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Legal, accounting, or reporting requirements
• Fraud prevention and security purposes
• Legitimate business interests
• Contractual obligations

Typical retention periods include:

• Contact information: Until you request deletion or unsubscribe
• Project records: 7 years for tax and legal compliance
• Marketing data: Until you opt out or as required by law
• Website analytics: 26 months for Google Analytics data
• Email communications: 3 years unless legally required otherwise

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection
• Secure hosting and backup systems
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

In addition to our website, we develop and operate branded mobile applications on behalf of independent service professionals — such as personal trainers, beauty and wellness providers, and similar booking-based businesses — to help them deliver services to their own clients. This section describes additional information that may be collected when you use one of those applications.

Data Collected in Mobile Applications

• Identity and contact: name, email address, phone number, and (where relevant to the service) date of birth and gender.
• Health, fitness and wellness data: information you provide to your service provider to receive the service, which may include height, weight, body measurements, goals, session logs, progress notes, and photos you upload. Where this constitutes special-category data under GDPR, it is processed only with your explicit consent for the purpose of delivering the service you booked.
• Emergency contact: an optional name and phone number you may provide so your service provider can reach someone in case of emergency.
• Communications: chat messages exchanged between you and your service provider inside the application, as well as onboarding or intake questionnaire answers.
• Payment records: the amount, date, and payment method label your service provider records for sessions or services you have received. Card processing is not performed inside our applications and we do not store card numbers.
• Technical data: push notification token, device model, operating system version, app version, approximate language and region, crash logs, and authentication session data.

How This Data Is Used and Shared

Data entered into a mobile application is visible only to you and to the specific service provider whose branded application you are using. It is not shared with other service providers or other clients. We do not use your data for advertising, and our mobile applications do not contain advertising SDKs, third-party analytics trackers, or cross-app tracking technologies.

Account Deletion

You can permanently delete your account and all associated data directly inside the application (typically via Settings → Delete Account). If you are unable to access the app, you may email info@codersy.com with the subject "Account Deletion Request" and we will process it within 7 business days.

Retention (Mobile Applications)

• Account and service data, chat messages, and uploaded photos: retained while your account is active and deleted when your account is deleted.
• Payment records: retained for up to 11 years, where required by applicable accounting law.
• Push notification tokens: deleted on sign-out or account deletion.
• Crash and technical logs: retained for up to 90 days.

Sub-Processors

In addition to any sub-processors listed elsewhere in this policy, our mobile applications rely on Cloudflare, Inc. (application hosting, database, and storage) and on Expo, Apple, and Google (push notification delivery and application distribution).

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests
• Withdraw consent: Where processing is based on consent

To exercise these rights, contact us at info@codersy.com. We will respond within the timeframes required by applicable law.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Types of cookies we use:

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Third-party services we use include:

• Google Analytics for website analytics
• Mailchimp for email marketing
• Stripe for payment processing
• Social media platforms for content sharing
• Hosting and CDN services for website delivery

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes and codes of conduct

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

The effective date at the top of this policy indicates when it was last updated. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: info@codersy.com
• Website: Contact form on our website

We will respond to your inquiry within a reasonable timeframe and work to address any concerns you may have.