Merit - Photo & Video Reviews

Yes. There is no cap on reviews, no cap on orders, and no cap on uploads. The only metered thing in Merit is outbound email, because that is the only part with a real marginal cost - media is stored on object storage with no egress charges, so unlimited photo and video is genuinely affordable to give away rather than a loss leader we claw back later.

No, and this is deliberate rather than an omission. Publishing in Merit is never conditional on the star rating - not in the moderation queue, not in auto-publish, not in the reminder emails. Suppressing unflattering reviews while presenting the rest as a complete picture is unlawful in several of the markets Shopify merchants sell into. You can hide an individual review that breaks your policy, and that decision is recorded, but there is no rating filter to switch on.

Yes. Merit imports a CSV exported from another reviews app: you upload the file, map the columns, preview the parsed rows and confirm. Products are matched by handle, SKU, product ID or title. Export works the same way in reverse and uses the same column names the importer maps, so a file exported from one store re-imports into another unchanged - your reviews are not locked in.

That is what the customiser is for. Colour, typography, spacing, corner radius, density and which elements appear are all adjustable with a live preview, on top of four different layouts. If the controls do not reach something, there is a scoped custom CSS panel. The widget is added as a theme app block, so it sits inside your product page template where you put it rather than being injected over the top.

Merit sends from an authenticated subdomain with SPF, DKIM and DMARC published, and every message carries both a visible unsubscribe link and the one-click List-Unsubscribe headers Gmail and Yahoo require of bulk senders. Bounces and spam complaints are fed back automatically and suppress the address, and there is a per-shop send cap so a backlog can never turn into a sudden blast. The delivery log shows the state of every single request, so a deliverability problem is visible rather than silent.

Merit emits Product and AggregateRating JSON-LD on product pages, which is what Google reads to decide whether to show a review snippet. Whether the snippet actually appears is always Google's call - no app can promise that - but the structured data is valid and testable in Google's Rich Results Test. Ratings also appear under product cards on collection pages via a separate theme app embed.

Your rating distribution, how review volume is trending month by month, what share of your published reviews arrive with a photo or video, how many are verified purchases, and what your request emails actually do - how many were sent, opened, and turned into a review. It also ranks your most reviewed products. There is no per-shopper tracking and no invented revenue figure: Merit does not read your order values, so it does not pretend to know what reviews earned you.

Merit stores the review itself - rating, title, text, the name the shopper entered and any photos or videos - plus their email address, which is never shown on your storefront, and a one-way hash of their IP used only to limit spam. Where request emails are on, it also reads fulfilled orders so it can ask about something the shopper actually bought. It sets no cookies, runs no tracking pixels, and the analytics are aggregate only. You are the data controller and Codersy is the processor, so a shopper's access or deletion request comes to you and Merit acts on it automatically through Shopify's redaction webhooks. The full policy, including exactly which fields are erased on a redaction request, is at codersy.com/apps/merit/privacy.