The Challenge
Klompe Shop is a Serbian anatomical clog and slipper brand with hundreds of thousands of customers — but the store ran on a slow, outdated custom-made admin. Merchandising, orders and day-to-day ops were stuck on a stack that couldn't keep up. They needed a full redesign, a Shopify theme built from scratch, and a cutover that kept courier flows, fiscal receipts and organic URLs intact.


The Solution
What we did
- Replaced the legacy custom admin with a full Shopify rebuild — catalogue, customers and operations moved onto a stack the team can actually run.
- Designed and built a custom theme from scratch around anatomical clogs and slippers: lifestyle heroes, collection merchandising, and PDPs that carry colour, size, discounts and social proof without clutter.
- Integrated courier services so rates, tracking and cash-on-delivery match how Serbian shoppers actually buy.
- Connected Sparkom's API for e-fiscalisation so orders flow from Shopify to fiscal receipts without manual re-entry.
- Shipped a custom AI chatbot for storefront support, plus product bundles, quantity discounts, newsletter marketing, reviews and wishlists.
- Mapped URL redirects and technical SEO so organic equity from the old site survived the cutover.
- Shipped the brand as native iOS and Android apps on the same Shopify catalogue. Checkout is the real Shopify checkout through the Checkout Sheet Kit rather than a webview, and the styling can be changed live without an app-store resubmit.
Stack
Shopify, Liquid, custom theme, Sparkom fiscalisation API, courier integrations, custom AI chatbot, bundles, discounts, reviews, wishlists, newsletter, 301 redirects, technical SEO, and a React Native app on the Shopify Storefront and Customer Account APIs with the Checkout Sheet Kit.
Role
Lead rebuild — theme from scratch, integrations, fiscalisation, SEO cutover and launch.
Results
Klompe Shop now runs live on Shopify with a storefront, native apps and an ops stack built for volume.
- From scratch custom theme and redesign
- 400,000+ customers surfaced in the brand story
- Sparkom fiscalisation on every order
- AI chatbot live on the storefront
- iOS and Android apps on the same catalogue
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